Legal
Privacy Policy
EG Medlink Courier Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our website or services.
1. Information We Collect
When you contact us or request a pickup, we may collect: your name, organization name, phone number, email address, pickup and delivery addresses, and any notes you provide about your delivery.
We do not collect payment card information directly. We do not require you to create an account to use our services.
2. How We Use Your Information
We use the information you provide solely to: fulfill your courier service requests, communicate with you about pickups and deliveries, respond to inquiries, and improve our services.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Medical & Health Information
As a medical courier, we may handle packages containing prescription medications, sealed specimens, or medical supplies. We do not open, inspect, or record the contents of sealed packages.
Any protected health information (PHI) encountered in the course of our services is handled in accordance with our HIPAA Notice of Privacy Practices.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Contact information submitted through our website is stored securely and accessed only by authorized personnel.
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies & Website Analytics
Our website may use basic analytics tools to understand how visitors interact with our site (e.g., pages visited, time on site). This data is aggregated and not linked to individual identities.
We do not use tracking cookies for advertising purposes.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
7. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us: